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Introduction:
Corporate Identity Systems work on the premise that there is the need
for a corporation to be perceived as being different from the ordinary,
especially in a business climate that is increasingly being besieged by
pressures of several kinds - political, social, economic. What does the
corporation then do to fight its way out of an impending or an anticipated
situation of facelessness?
We will exemplify this process with a recent hands-on experience that
is known to have set a few precedents in India through its design initiatives.
This is the Vision 2000 programme under which India's largest as well
as her only Fortune 500 company, the Indian Oil Corporation (IOC), had
set itself on a course of revamping its corporate image three and a half
years ago. Part of the outcome is now available in the form of a recently
inaugurated retail petroleum outlet near the international airport of
Sahar in Mumbai. The outlet bears testimony to an arduous, and needless
to say, comprehensive designing programme backed up by an equally stringent
implementation process. Also arguably the first of its kind in India,
the programme was systematically initiated in the Fall of 1994.
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